{"id":32155,"date":"2025-11-07T11:45:20","date_gmt":"2025-11-07T11:45:20","guid":{"rendered":"https:\/\/teknovizyongrup.com\/delivery-and-return-conditions\/"},"modified":"2025-11-09T21:42:31","modified_gmt":"2025-11-09T21:42:31","slug":"delivery-and-return-conditions","status":"publish","type":"page","link":"https:\/\/teknovizyongrup.com\/tr\/delivery-and-return-conditions\/","title":{"rendered":"Teslimat ve \u0130ade Ko\u015fullar\u0131"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3><strong>1. Teslimat \u015eartlar\u0131<\/strong><\/h3>\n<ul>\n<li>Sipari\u015fler, \u00f6deme onay\u0131 al\u0131nd\u0131ktan sonra <strong>1\u20133 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7erisinde i\u015fleme al\u0131n\u0131r.<\/li>\n<li>T\u00fcrkiye i\u00e7i teslimatlar, Sat\u0131c\u0131n\u0131n anla\u015fmal\u0131 oldu\u011fu kargo firmalar\u0131 arac\u0131l\u0131\u011f\u0131yla yap\u0131l\u0131r. Uluslararas\u0131 g\u00f6nderilerde teslimat s\u00fcresi g\u00fcmr\u00fck ve ta\u015f\u0131y\u0131c\u0131 ko\u015fullar\u0131na g\u00f6re de\u011fi\u015fiklik g\u00f6sterebilir.<\/li>\n<li>Kargo \u00fccretleri, teslimat adresi ve paket a\u011f\u0131rl\u0131\u011f\u0131na g\u00f6re \u00f6deme sayfas\u0131nda otomatik olarak hesaplan\u0131r.<\/li>\n<li>Sipari\u015finiz kargoya verildikten sonra, kay\u0131tl\u0131 e-posta adresinize bir <strong>takip numaras\u0131<\/strong> g\u00f6nderilecektir.<\/li>\n<li>Teknovizyon Grup, kargo firmas\u0131 gecikmeleri, g\u00fcmr\u00fck i\u015flemleri veya m\u00fc\u015fteri taraf\u0131ndan girilen hatal\u0131 adres bilgilerinden kaynaklanan gecikmelerden sorumlu de\u011fildir.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>2. Teslimat S\u00fcreleri<\/strong><\/h3>\n<ul>\n<li>Yurt i\u00e7i teslimat s\u00fcresi: B\u00f6lgeye g\u00f6re de\u011fi\u015fmekle birlikte <strong>2\u20137 i\u015f g\u00fcn\u00fc<\/strong>.<\/li>\n<li>Yurt d\u0131\u015f\u0131 teslimat s\u00fcresi: Var\u0131\u015f \u00fclkesine ve ta\u015f\u0131y\u0131c\u0131 firmaya ba\u011fl\u0131 olarak <strong>7\u201315 i\u015f g\u00fcn\u00fc<\/strong> aras\u0131nda de\u011fi\u015fir.<\/li>\n<li>Hafta sonu veya resmi tatillerde verilen sipari\u015fler, takip eden ilk i\u015f g\u00fcn\u00fcnde i\u015fleme al\u0131n\u0131r.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>3. \u0130ade Politikas\u0131<\/strong><\/h3>\n<ul>\n<li>M\u00fc\u015fteriler, \u00fcr\u00fcn\u00fc teslim ald\u0131ktan sonra <strong>14 g\u00fcn<\/strong> i\u00e7erisinde iade veya de\u011fi\u015fim talebinde bulunma hakk\u0131na sahiptir.<\/li>\n<li>\u0130ade edilecek \u00fcr\u00fcn <strong>kullan\u0131lmam\u0131\u015f, hasars\u0131z ve orijinal ambalaj\u0131nda<\/strong> olmal\u0131d\u0131r.<\/li>\n<li>Kurulumu yap\u0131lm\u0131\u015f, kullan\u0131lm\u0131\u015f, de\u011fi\u015ftirilmi\u015f veya m\u00fcdahale edilmi\u015f \u00fcr\u00fcnlerde iade <strong>kabul edilmez<\/strong>.<\/li>\n<li>Elektronik bile\u015fenler ve piller i\u00e7in iade, yaln\u0131zca \u00fcr\u00fcn hatal\u0131 veya yanl\u0131\u015f g\u00f6nderilmi\u015fse kabul edilir.<\/li>\n<li>\u00dcr\u00fcn hatal\u0131 veya yanl\u0131\u015f g\u00f6nderilmedik\u00e7e, iade kargo \u00fccreti m\u00fc\u015fteriye aittir.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>4. \u0130ade Prosed\u00fcr\u00fc<\/strong><\/h3>\n<ol>\n<li>\u0130ade talebiniz i\u00e7in sipari\u015f numaran\u0131z ve iade sebebinizle birlikte <a href=\"mailto:info@teknovizyongrup.com\"><strong>info@teknovizyongrup.com<\/strong><\/a> adresine e-posta g\u00f6nderiniz.<\/li>\n<li>Destek ekibimiz talebinizi inceleyip iade adresi ve talimatlar\u0131 size iletecektir.<\/li>\n<li>\u00dcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan ve incelendikten sonra, \u00f6demeniz <strong>5\u201310 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7erisinde orijinal \u00f6deme y\u00f6ntemiyle iade edilecektir.<\/li>\n<\/ol>\n<hr \/>\n<h3><strong>5. Hasarl\u0131 veya Eksik \u00dcr\u00fcnler<\/strong><\/h3>\n<ul>\n<li>Teslimat s\u0131ras\u0131nda paketinizi kontrol ediniz. Herhangi bir hasar veya eksik \u00fcr\u00fcn fark ederseniz, durumu derhal kargo g\u00f6revlisine bildiriniz ve <strong>24 saat<\/strong> i\u00e7inde bizimle ileti\u015fime ge\u00e7iniz.<\/li>\n<li>Belirtilen s\u00fcre sonras\u0131nda yap\u0131lan bildirimler de\u011ferlendirmeye al\u0131nmayabilir.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>6. \u0130leti\u015fim Bilgileri<\/strong><\/h3>\n<p>\ud83d\udccd <strong>Teknovizyon Grup Elektromekanik \u0130n\u015faat ve D\u0131\u015f Tic. Ltd. \u015eti.<\/strong><br \/>\nPolat Tower No:1, \u0130\u00e7 Kap\u0131 No:129, Mahmutbey Mah., Ta\u015foca\u011f\u0131 Yolu Cad., Ba\u011fc\u0131lar \/ \u0130stanbul, T\u00fcrkiye<br \/>\n\ud83d\udcde +90 507 526 2289<br \/>\n\ud83d\udce7 <a href=\"mailto:info@teknovizyongrup.com\">info@teknovizyongrup.com<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;] 1. Teslimat \u015eartlar\u0131 Sipari\u015fler, \u00f6deme onay\u0131 al\u0131nd\u0131ktan sonra 1\u20133 i\u015f g\u00fcn\u00fc i\u00e7erisinde i\u015fleme al\u0131n\u0131r. T\u00fcrkiye i\u00e7i teslimatlar, Sat\u0131c\u0131n\u0131n<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32155","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/teknovizyongrup.com\/tr\/wp-json\/wp\/v2\/pages\/32155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teknovizyongrup.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teknovizyongrup.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teknovizyongrup.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teknovizyongrup.com\/tr\/wp-json\/wp\/v2\/comments?post=32155"}],"version-history":[{"count":2,"href":"https:\/\/teknovizyongrup.com\/tr\/wp-json\/wp\/v2\/pages\/32155\/revisions"}],"predecessor-version":[{"id":32193,"href":"https:\/\/teknovizyongrup.com\/tr\/wp-json\/wp\/v2\/pages\/32155\/revisions\/32193"}],"wp:attachment":[{"href":"https:\/\/teknovizyongrup.com\/tr\/wp-json\/wp\/v2\/media?parent=32155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}