1. Introduction

Welcome to Teknovizyon Grup Elektromekanik İnşaat ve Dış Tic. Ltd. Şti. (“Teknovizyon Grup,” “we,” “our,” or “us”).
These Terms and Conditions govern your access to and use of our website and services, including all purchases made through our online store integrated with the İyzico secure payment system.
By accessing this website, you agree to comply with these terms. If you do not agree, please discontinue using the site.

2. Company Information

Teknovizyon Grup Elektromekanik İnşaat ve Dış Tic. Ltd. Şti.
Polat Tower No:1, İç Kapı No:129, Mahmutbey Mah., Taşocağı Yolu Cad.,
Bağcılar / İstanbul, Türkiye
Tax Office: Güneşli
Tax No: 836 089 8829
E-mail: teknovizyon.34@gmail.com
Phone: +90 507 526 2289

3. Scope of Service

Teknovizyon Grup sells electromechanical and electronic components, batteries, and accessories through its online store.
All product details, specifications, and prices are subject to change without notice. The images and descriptions on the website are provided for informational purposes and may differ slightly from the actual product.

4. User Obligations

By using this website, you agree to:

  • Provide accurate and up-to-date personal information.

  • Not use the website for unlawful or fraudulent purposes.

  • Not attempt to gain unauthorized access to the site, servers, or related systems.

  • Use the products purchased only for their intended purpose and in compliance with applicable laws.

The user accepts full responsibility for any misuse or unauthorized activity performed under their account.

5. Orders and Payments

  • Orders can be placed through the website using the secure İyzico Payment Gateway.

  • Accepted payment methods include credit/debit cards and other methods provided by İyzico.

  • The order is confirmed once payment is successfully received and verified.

  • All prices are shown in Turkish Lira (₺) and include VAT unless otherwise stated.

  • Teknovizyon Grup reserves the right to cancel orders if there is an issue with payment authorization or stock availability.

6. Shipping and Delivery

  • Products are shipped within 1–3 business days after payment confirmation.

  • Delivery times depend on the courier service and destination.

  • Teknovizyon Grup is not responsible for delays due to courier operations, customs, or force majeure events.

  • Shipping fees and delivery estimates are displayed during checkout.

For more details, please see our Delivery and Return Conditions page.

7. Returns and Refunds

  • Customers can request a return within 14 days of receiving their order.

  • The product must be unused, undamaged, and in its original packaging.

  • Returns are accepted only if the item is defective, incorrect, or damaged during delivery.

  • Return shipping costs belong to the buyer unless the error was caused by the seller.

  • Refunds are processed within 5–10 business days after inspection.

For more details, see our Distance Sales Contract and Return Policy pages.

8. Limitation of Liability

Teknovizyon Grup shall not be held liable for:

  • Indirect or consequential damages arising from product misuse.

  • Damage caused by improper installation or unauthorized modification.

  • Delays, data loss, or operational interruptions caused by technical issues beyond our control.

Our total liability shall not exceed the total amount paid by the Buyer for the specific order.

9. Intellectual Property Rights

All website content — including logos, images, product descriptions, texts, and designs — are the property of Teknovizyon Grup and protected by Turkish and international intellectual property laws.
Copying, reproducing, or redistributing any content without written permission is strictly prohibited.

10. Personal Data Protection

All personal data collected through our website are processed in accordance with the Law on the Protection of Personal Data (KVKK) and our Privacy Policy.
For more information, please review the Privacy Policy page.

11. Force Majeure

In cases of natural disasters, wars, government restrictions, strikes, or other unforeseeable events preventing the fulfillment of contractual obligations, Teknovizyon Grup shall not be considered in default or liable for any resulting damages.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Turkey.
Any disputes arising from this agreement will be settled before the Istanbul Consumer Arbitration Committee or Consumer Courts, depending on the dispute amount and nature.

13. Amendments

Teknovizyon Grup reserves the right to amend these Terms and Conditions at any time.
Updates will take effect upon publication on this page. Continued use of the website after changes constitutes acceptance of the updated terms.

14. Contact Information

For any inquiries, please contact us:
📧 info@teknovizyongrup.com
📞 +90 507 526 2289
📍 Polat Tower No:1, İç Kapı No:129, Mahmutbey Mah., Taşocağı Yolu Cad., Bağcılar / İstanbul, Türkiye